Mid Level Position · Sales · Hybrid
Key Responsibilities:
- Account Management: Handle and oversee 5 of Aibiliti’s primary accounts, ensuring smooth operations and effective communication.
- Client Prioritization: Understand and discern the account’s priorities and translate them into actionable inputs for the content team.
- Domain Expertise: Develop a profound understanding of the client’s operational domain to provide expert advice and insights, ensuring Aibiliti adds value to the client’s business processes.
- Relationship Management: Be the main point of contact for assigned clients, ensuring a consistent growth trajectory in the relationship and delivering a superior customer experience.
- Expectation Setting: Establish clear and achievable expectations with clients and then strive to meet or exceed those expectations, ensuring client satisfaction.
- Internal Collaboration: Act as the voice of the customer within Aibiliti, driving the customer’s agenda with internal stakeholders and ensuring that the client’s needs are prioritized and met.
Qualifications and Experience:
- A minimum of 3 years of experience in a similar role, preferably in an agency setting.
- Proven track record of managing diverse clients from various industries and backgrounds.
- Ability to grasp complex industry-specific nuances and offer actionable insights.
Skills and Competencies:
- Exceptional communication skills, both written and verbal.
- Willingness to work flexible hours to accommodate US time zones when necessary.
- Strong interpersonal skills with an ability to build and maintain client relationships.
- A proactive approach to problem-solving and the ability to anticipate client needs.
- Ability to work collaboratively with internal teams to ensure client deliverables are met.
About you
Passion. Innate Motivation. Curiosity. Work Ethic. Resilience. Ability to deal with ambiguity and a happy smile. As we believe, how one thinks is more important than what one knows. We stand by it.